merchandise

Please inquire from the relevant product details page.

Only available products are listed.
Please note that products not listed are generally not available at our store.

Please inquire from the relevant product details page.

Order/Delivery/Payment

Regarding your desired delivery date, you can specify a date after the 7th day from the order date. You can also specify the time and placement.
If you do not specify, we will deliver it as soon as possible.
For more information, please see About specifying delivery date and time in the User's Guide.

▼Credit card payment
VISA
Mastercard
JCB
American Express

▼Electronic money payment
amazon pay
ApplePay
PayPal

You can choose from here when ordering.
For more information, please see About Payments in the User Guide.

Due to system limitations, "Add to Cart = Secure stock" is not available. If another customer completes their order first, the item may be sold out even if it is in the cart. note that.

Cancellation/Return/Exchange

Please contact us by email or phone (092-404-0968) within 3 days after receiving the product.

- If a replacement item is in stock, we will promptly replace and ship it.
-Products that are out of stock will be shipped at a later date or refunded.
・If you would like to contact us by email, please contact us .

Please contact us by email or phone (092-404-0968) within 3 days of receiving the product and return it with cash on delivery.

- If a replacement item is in stock, we will promptly replace and ship it.
-Products that are out of stock will be shipped at a later date or refunded.
・If you would like to contact us by email, please contact us .

We will only accept returns or exchanges for unused items due to the customer's convenience.
Please contact us within 7 days of receiving the item and return it prepaid.
We will not be able to accept requests for returns or exchanges after 8 days have passed. note that.

Please note that round-trip shipping and various handling charges will be borne by the customer. note that.
We will refund the total amount minus the transfer fee, cash on delivery fee, and shipping fee.

*We cannot accept returns or exchanges , products that have been used even once, products that are soiled or damaged, products that have been delivered for more than 8 days, and products that are on hold or reserved.

Care of utensils

The bottom of the utensils is polished beforehand at our store to prevent scratches on tables, etc. If you are concerned about the roughness, please polish it a little with sandpaper before use.

When using, please soak the container in water once. By passing it through water, it prevents odors and dirt. (If you are particularly concerned about dirt, please fill it with water and let it absorb enough water until no air bubbles appear.)
When wet, a gray stain may appear, but don't worry, it will disappear once it dries.

Basically, we recommend hand washing. After washing, dry thoroughly before storing.
Please do not use gold-colored, silver-colored, or red-colored pottery in the microwave.

gift wrapping

Select the ``Gift Wrapping Color'' and ``Gift Tag Type,'' then add the container to your cart and place your order. Click here for more information about gift wrapping.

This service is not available. note that.

others

Is possible. We also accept interviews and coverage, so please contact us through the inquiry form .

Yes, we do.

If you are interested, please contact us separately using the inquiry form .

Contact us by phone

092-404-0968

Business hours: Weekdays AM 11:00-PM 4:00
*Different from store

Inquiry form